Janja Homes Property Management System
This Privacy Policy outlines how Janja Homes collects, uses, and protects the personal information of users ("you" or "users") of our property management system, website located at https://janja.co.ke, mobile applications and related services (collectively, the "Service" or "Platform") operated by Janja Homes ("we," "us," or "our"), a company registered in Kenya.
We are committed to safeguarding your privacy and ensuring the security of your personal information in accordance with the Kenya Data Protection Act, 2019 and other applicable laws. By accessing or using our Platform, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Personal Data means personal information that can be associated with an identified or identifiable person such as name, mobile phone or telephone number, email address, M-Pesa transaction details, payment card numbers, official identification information (e.g., National ID Number, KRA PIN).
Device Information means data that can be automatically collected from any device used to access our Platform or Services. Such information may include, but is not limited to, your device type; device ID; your device's network connections; your device's name; your device's IP address; information about your device's web browser and the internet connection being used to access the Platform or Services.
Process means any operation or set of operations which is performed on personal data whether or not by automated means such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Services means any products, services, content, features, technologies, or functions, and all related websites, applications and services offered to you by Janja Homes.
User means an individual who uses the Services or accesses the Platform, including landlords, property managers, tenants, and other authorized users who interact with our property management system.
We may collect personal information such as your name, contact details, email address, National ID number, KRA PIN, M-Pesa phone number, and payment information when you create an account or interact with our Platform.
We may collect information related to the properties you manage or occupy, including property addresses, unit details, tenant information, lease agreements, rent payment history, and maintenance requests.
We may collect payment-related information including M-Pesa transaction details, bank account information, PesaPal payment records, and rent collection data necessary for processing transactions through our Platform.
We use your personal information to:
We may use your information to send you promotional materials, updates, or newsletters related to our Platform, but you can opt-out of such communications at any time.
We may use aggregated and anonymized data for analytical and statistical purposes to enhance our Platform's functionality and improve our services.
We may share your personal information with:
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, in compliance with the Kenya Data Protection Act, 2019.
However, no data transmission or storage system can guarantee 100% security. Therefore, we cannot guarantee the absolute security of your information transmitted through our Platform.
Under the Kenya Data Protection Act, 2019, you have the right to:
You may manage your communication preferences and opt-out of promotional emails and SMS messages by following the instructions provided in our communications or by contacting us directly.
If you have any questions, concerns, or requests regarding your personal information, please contact us using the contact information provided below.
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax (including KRA requirements), accounting, or reporting requirements under Kenyan law.
Our Platform may use cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and improve our services. You can manage your cookie preferences through your browser settings.
We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website at https://janja.co.ke. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices. Where significant changes are made, we will notify you via email or through the Platform.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Office of the Data Protection Commissioner of Kenya.
By using Janja Homes Property Management System, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.